Cancellation policy

Purchase options cancellation policy

Subscriptions

When you purchase a subscription from Hydō, you will receive repeat deliveries based on the frequency you select at checkout. Your payment details are stored securely and you will be charged automatically for each delivery.

You can cancel, pause or change your subscription at any time with no penalty. There is no minimum commitment. Your order confirmation email contains a link to manage your subscription, or you can manage it directly from your account page.

If you cancel your subscription, you will still receive any order that has already been dispatched. No further charges will be made after cancellation.

For returns or refunds on subscription orders, please refer to our Refund Policy.